HiFriends Terms of Service
Last Updated: August 5, 2026
1. Welcome to HiFriends
These Terms of Service (“Terms”) are between you and HiFriends Inc. By using HiFriends, you agree to these Terms and our Privacy Policy.
2. How HiFriends Works
Core Features
- Automatic Delivery: When you take a photo, we use face recognition to automatically deliver it to the HiFriends users who appear in it. Because the people in a photo are not always people you know, this can include HiFriends users you don’t personally know — if someone in your photo is on HiFriends, they may receive it.
- Scan & Deliver: If you turn it on, HiFriends can scan recent photos in your camera roll, on your device, to find ones with your friends in them, and deliver those photos to them. Scan & Deliver is optional and off unless you enable it.
- Your Feed: Receive photos of yourself taken by others.
- Cascade Delete: Delete any photo of yourself from everywhere on HiFriends — your feed, the photographer’s HiFriends Roll (the in-app collection of photos they’ve taken), and everyone else’s feed.
- Your Profile: Choose photos to share on your HiFriends profile. Profiles are visible to other signed-in HiFriends users — by default, only to your friends. HiFriends profiles are not published on the open web.
Friends and Friend Search
- Friend connections on HiFriends are one-sided: anyone can add you as a friend, and you can add anyone, without the other person needing to accept.
- HiFriends includes friend search. Your first name, last name, and username are visible to other signed-in users through search, so people can find friends and identify who took their photos.
New Features
We’re constantly improving HiFriends. New features will be added regularly.
3. Your Account
Requirements
- You must be 13 or older
- Provide accurate information
- Keep your password secure
- One account per person — creating multiple accounts is not allowed, and we may remove duplicates we identify
By creating an account, you represent and warrant that you are at least 13 years old. If we discover you are under 13, we will promptly terminate your account and delete all associated data, including biometric information.
Username Rules
- Your username must start with your actual first name
- You can add numbers or additional text after your first name
- This helps others identify who took their photos
- We may ask you to change your username if it doesn’t follow this rule
Face Recognition Setup
To use HiFriends, you must:
- Complete our face recognition setup
- Allow us to create face encodings from your photos
- Consent to receiving photos of yourself
Biometric Consent: By completing face recognition setup, you provide informed written consent to the collection, storage, and use of your biometric identifiers (face geometry) for the purpose of photo delivery and identification on HiFriends. This includes face data created during setup and face data that may be added over time, subject to quality limits, from photos other HiFriends users capture of you. All of this biometric data carries the same protections. You may withdraw this consent at any time by deleting your account.
Note: Face recognition is required — it’s how HiFriends works.
Accuracy: Face recognition is not 100% accurate. You may receive photos that aren’t you (mark them “Not Me”) or miss photos that are you. Accuracy improves over time.
Photo Delivery Consent
By using HiFriends, you consent to receiving photos of yourself taken by other HiFriends users, and to photos you take being delivered to the HiFriends users who appear in them. In both cases, this may include users you don’t know. You may delete any photo of yourself at any time using cascade delete.
Camera Roll Access
Scan & Deliver requires access to your photo library. You control this through your device’s settings and can turn it off at any time. Our Privacy Policy explains what Scan & Deliver does with camera-roll photos.
Blocking
You can block any HiFriends user at any time. Blocking works in both directions: they can’t deliver photos to you and you can’t deliver photos to them, neither of you appears in the other’s search results or can view the other’s profile, and any existing friend connection between you is removed. The person you block is not notified.
4. Using HiFriends Responsibly
Do:
- Take photos with respect for others
- Follow all laws about photography in your area
- Report inappropriate content
- Be authentic
Don’t:
- Post illegal content
- Harass, bully, or threaten others
- Share inappropriate or explicit content
- Impersonate others
- Use HiFriends for commercial purposes without permission
- Try to hack or disrupt the service
Photography Ethics
Important: HiFriends delivers photos automatically, but you’re still responsible for:
- Getting consent where legally required
- Not photographing in prohibited areas
- Respecting people’s privacy
- Following your school or workplace photography policies
5. Content Ownership
Your Photos
- You own the photos you take
- By using HiFriends, you give us permission to:
- Store and process your photos
- Deliver them to the people in the photos
- Use them to improve the accuracy of photo delivery on your account
Photos of You
- When someone photographs you, they own the photo
- You have the right to delete it from everywhere on HiFriends
- You can publish it to your profile if you want
- You can save photos you’re in to your device
Screenshots
You acknowledge that HiFriends does not prevent screenshots or screen recordings. While you can delete photos from HiFriends, you cannot delete copies others may have saved outside the platform.
Photographer vs Subject Rights
- Photographers: Own the photos they take but must accept that subjects can delete them from HiFriends
- Subjects: Can always delete photos of themselves, no exceptions
- No notifications: Photographers aren’t notified when photos are deleted
Feedback
If you send us feedback, suggestions, or ideas about HiFriends, you agree that we can use them — without restriction, compensation, or any obligation to you.
6. Deletion Rights
Cascade Delete
When you delete a photo of yourself:
- It’s removed from ALL users on HiFriends immediately
- This includes: your feed, the photographer’s HiFriends Roll, all other recipients’ feeds
- Also removed from: your profile page and anyone else’s profile page where it was published
- It’s permanent and can’t be undone
- The photographer is NOT notified
- The photographer may notice it’s gone from their HiFriends Roll
- If the photo also lives on the photographer’s phone — for example, a photo they took with their own camera and sent through Scan & Deliver — that copy stays on their device. HiFriends removes the photo from HiFriends. We can’t remove it from someone’s phone.
Account Deletion
When you delete your account:
- Your account, your photos, and your face data are all deleted
- Your face data (face encodings) is permanently destroyed right away — not on a schedule
- Photos you took of other people are removed from HiFriends, including copies that were delivered to other users
- Everything is gone from HiFriends immediately. Clearing the underlying stored files runs straight after and completes within 30 days.
7. Privacy & Data
See our Privacy Policy for details about:
- What data we collect
- How we protect it
- Your privacy rights
Key points:
- We never sell your data
- Face encodings are deleted when you delete photos or your account
- We comply with biometric data laws, including Illinois BIPA and Colorado’s biometric requirements
8. Content Moderation
Zero tolerance. HiFriends has zero tolerance for objectionable content and for abusive behavior toward other people. Content that is illegal, sexually explicit, harassing, hateful, or threatening is not permitted, and neither is using HiFriends to harass, bully, threaten, impersonate, or intimidate anyone.
Reporting and blocking. You can report a specific photo from the photo itself, or report a user from their profile — for spam, harassment, impersonation, inappropriate content, or another reason. You can also block any user at any time, which immediately stops photos flowing between you in both directions and ends any friendship between you; unblocking does not restore it.
How we respond. We review every report and act within 24 hours. Where a report is upheld, we may remove the content, suspend the account, or terminate it permanently and bar the person from HiFriends.
Removing content. We may remove any content that violates these Terms, community guidelines, or applicable law, without notice. We may also report illegal content to law enforcement.
Your own control. Separately from anything we do: if you appear in a photo, you can delete it from HiFriends yourself, at any time, without asking us or the photographer.
9. Liability & Disclaimers
Service “As Is”
HiFriends is provided as-is. We don’t guarantee:
- 100% face recognition accuracy
- Uninterrupted service
- Bug-free experience
Limitation of Liability
To the maximum extent allowed by law, we’re not liable for:
- Indirect or consequential damages
- Lost data or content
- User behavior or content
- Face recognition errors
Our maximum liability is $100 or what you paid us in the last 6 months (whichever is greater).
Indemnification
You agree to indemnify and hold harmless HiFriends Inc. from any claims arising from your use of the service, your content, or your violation of these Terms.
10. Changes to These Terms
We may update these Terms. We’ll notify you of major changes through:
- In-app notifications
- Requiring you to accept new terms
Continued use after changes means you accept the new Terms.
11. Termination
You Can Leave Anytime
Delete your account through the app or email us.
We May Terminate If:
- You violate these Terms
- You engage in harmful behavior
- We discontinue the service
- We determine it’s necessary for any reason (with notice when possible)
12. Disputes
Governing Law: These Terms, and any dispute between you and HiFriends, are governed by California law.
Resolution Process:
- Try to resolve informally by emailing us — most issues can be sorted out this way
- If needed, disputes go to binding arbitration (not court)
- No class actions — disputes are individual only
Small claims: Instead of arbitration, either of us can bring an individual claim in small claims court.
Arbitration costs: If your claim is for less than $10,000, HiFriends will pay the arbitration filing, administration, and arbitrator fees, unless the arbitrator finds your claim frivolous.
What this doesn’t cover: The arbitrator can award you anything a court could award you individually. Nothing in this section takes away a right that the law says can’t be waived.
Opt-Out: You can opt out of arbitration by emailing us within 30 days of signing up.
13. General Terms
- These Terms are the entire agreement
- If part of these Terms is invalid, the rest remains
- We may assign these Terms; you may not
- No third parties benefit from these Terms
14. Contact Us
Questions? Concerns? Feedback?
Email: support@hifriends.ai Website: hifriends.ai
Mailing Address: HiFriends Inc. 2712 Loker Avenue West #1286 Carlsbad, CA 92010 United States
Acknowledgment
By creating an account, you acknowledge that you’ve read and agree to these Terms and our Privacy Policy.
Welcome to HiFriends!