HiFriends Terms of Service

Last Updated: August 5, 2026

1. Welcome to HiFriends

These Terms of Service (“Terms”) are between you and HiFriends Inc. By using HiFriends, you agree to these Terms and our Privacy Policy.

2. How HiFriends Works

Core Features

New Features

We’re constantly improving HiFriends. New features will be added regularly.

3. Your Account

Requirements

By creating an account, you represent and warrant that you are at least 13 years old. If we discover you are under 13, we will promptly terminate your account and delete all associated data, including biometric information.

Username Rules

Face Recognition Setup

To use HiFriends, you must:

Biometric Consent: By completing face recognition setup, you provide informed written consent to the collection, storage, and use of your biometric identifiers (face geometry) for the purpose of photo delivery and identification on HiFriends. This includes face data created during setup and face data that may be added over time, subject to quality limits, from photos other HiFriends users capture of you. All of this biometric data carries the same protections. You may withdraw this consent at any time by deleting your account.

Note: Face recognition is required — it’s how HiFriends works.

Accuracy: Face recognition is not 100% accurate. You may receive photos that aren’t you (mark them “Not Me”) or miss photos that are you. Accuracy improves over time.

By using HiFriends, you consent to receiving photos of yourself taken by other HiFriends users, and to photos you take being delivered to the HiFriends users who appear in them. In both cases, this may include users you don’t know. You may delete any photo of yourself at any time using cascade delete.

Camera Roll Access

Scan & Deliver requires access to your photo library. You control this through your device’s settings and can turn it off at any time. Our Privacy Policy explains what Scan & Deliver does with camera-roll photos.

Blocking

You can block any HiFriends user at any time. Blocking works in both directions: they can’t deliver photos to you and you can’t deliver photos to them, neither of you appears in the other’s search results or can view the other’s profile, and any existing friend connection between you is removed. The person you block is not notified.

4. Using HiFriends Responsibly

Do:

Don’t:

Photography Ethics

Important: HiFriends delivers photos automatically, but you’re still responsible for:

5. Content Ownership

Your Photos

Photos of You

Screenshots

You acknowledge that HiFriends does not prevent screenshots or screen recordings. While you can delete photos from HiFriends, you cannot delete copies others may have saved outside the platform.

Photographer vs Subject Rights

Feedback

If you send us feedback, suggestions, or ideas about HiFriends, you agree that we can use them — without restriction, compensation, or any obligation to you.

6. Deletion Rights

Cascade Delete

When you delete a photo of yourself:

Account Deletion

When you delete your account:

7. Privacy & Data

See our Privacy Policy for details about:

Key points:

8. Content Moderation

Zero tolerance. HiFriends has zero tolerance for objectionable content and for abusive behavior toward other people. Content that is illegal, sexually explicit, harassing, hateful, or threatening is not permitted, and neither is using HiFriends to harass, bully, threaten, impersonate, or intimidate anyone.

Reporting and blocking. You can report a specific photo from the photo itself, or report a user from their profile — for spam, harassment, impersonation, inappropriate content, or another reason. You can also block any user at any time, which immediately stops photos flowing between you in both directions and ends any friendship between you; unblocking does not restore it.

How we respond. We review every report and act within 24 hours. Where a report is upheld, we may remove the content, suspend the account, or terminate it permanently and bar the person from HiFriends.

Removing content. We may remove any content that violates these Terms, community guidelines, or applicable law, without notice. We may also report illegal content to law enforcement.

Your own control. Separately from anything we do: if you appear in a photo, you can delete it from HiFriends yourself, at any time, without asking us or the photographer.

9. Liability & Disclaimers

Service “As Is”

HiFriends is provided as-is. We don’t guarantee:

Limitation of Liability

To the maximum extent allowed by law, we’re not liable for:

Our maximum liability is $100 or what you paid us in the last 6 months (whichever is greater).

Indemnification

You agree to indemnify and hold harmless HiFriends Inc. from any claims arising from your use of the service, your content, or your violation of these Terms.

10. Changes to These Terms

We may update these Terms. We’ll notify you of major changes through:

Continued use after changes means you accept the new Terms.

11. Termination

You Can Leave Anytime

Delete your account through the app or email us.

We May Terminate If:

12. Disputes

Governing Law: These Terms, and any dispute between you and HiFriends, are governed by California law.

Resolution Process:

  1. Try to resolve informally by emailing us — most issues can be sorted out this way
  2. If needed, disputes go to binding arbitration (not court)
  3. No class actions — disputes are individual only

Small claims: Instead of arbitration, either of us can bring an individual claim in small claims court.

Arbitration costs: If your claim is for less than $10,000, HiFriends will pay the arbitration filing, administration, and arbitrator fees, unless the arbitrator finds your claim frivolous.

What this doesn’t cover: The arbitrator can award you anything a court could award you individually. Nothing in this section takes away a right that the law says can’t be waived.

Opt-Out: You can opt out of arbitration by emailing us within 30 days of signing up.

13. General Terms

14. Contact Us

Questions? Concerns? Feedback?

Email: support@hifriends.ai Website: hifriends.ai

Mailing Address: HiFriends Inc. 2712 Loker Avenue West #1286 Carlsbad, CA 92010 United States

Acknowledgment

By creating an account, you acknowledge that you’ve read and agree to these Terms and our Privacy Policy.

Welcome to HiFriends!